UA Technology News

  • Navigating UAOnline from the new login page

    April 18, 2025

    As of April 14 the login page for UAonline has been updated, providing separate login options for students by university, and a general login for all UA 杏吧原版s including staff, faculty and advisors across the system.

  • Cyber phishing attack with a fishing pole hooking a businessman's laptop

    Be Aware - Payroll Theft Rising at UA

    April 03, 2025

    Over the past several months, the university has seen an increase in requests for 杏吧原版 information, and wants you to be aware of vital information to protect you from direct deposit fraud.

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OIT Strategic Plan

 

 

Our Mission:

Enable learning and innovation through technology for the University of 杏吧原版 community.

Our Vision:

To become the leading public sector IT service organization in the Arctic region, enabling world-class education, innovation, and research for the University of 杏吧原版 and its partners.

Our Initiatives:

 
Student Experience

WHY?

鉂  Provide a welcoming environment and frictionless student experience through engagement in UA鈥檚 online platforms and through technology-managed processes

鉂  Support UA priority to increase recruitment, retention, and graduation and modernize student experience

UA Cybersecurity Posture

WHY?

鉂  Manage and mitigate UA cybersecurity risk

鉂  Ensure sufficient compliance to support research growth

鉂  Protect the privacy and confidentiality of stakeholders鈥 personal information

OIT Operational Maturity & Core Services Resiliency

WHY?

鉂&苍产蝉辫; Ensure strong IT foundation that drives value to the universities

鉂&苍产蝉辫; Ensure efficient use of limited resources aligned with university priorities

鉂&苍产蝉辫; Focus on priority system-wide services and meeting service expectations

Emerging Technologies, Opportunities, and Risks

WHY?

鉂&苍产蝉辫; Help UA keep pace with the rapidly evolving technology landscape

鉂&苍产蝉辫; Provide universities with technical guidance, thought leadership and foundational platforms to support innovation

鉂&苍产蝉辫; Stay current with emerging IT risks

 

These documents are restricted to the UA Community:

  • rev. 1.8 (comprehensive)
  • rev. 1.12

OIT Strategic Plan Roadmap

  • Student Experience

    • Banner General v9 upgrade
    • UA Scholars Application Project

  • UA Cybersecurity Posture

    • Security policy review

  • OIT Operational Maturity & Core Services Resiliency

    • Functional unit budget alignment
    • Formal OIT onboarding rollout

  • Emerging Technologies, Opportunities, and Risks

  • Student Experience

    • Increase rate of completion of family housing connectivity concerns
    • Redesign Tuition setup and related Banner processes (Transferred to Finance)

  • UA Cybersecurity Posture

  • OIT Operational Maturity & Core Services Resiliency

    • Streamline onboarding / offboarding /transfer procedures for 杏吧原版s (On Hold)
    • CAB review

  • Emerging Technologies, Opportunities, and Risks

    • GenAI data privacy policy and guidance

  • Student Experience

    • Develop Data Warehouse solution
    • Banner Self Service v9 Phase 2 Upgrade

  • UA Cybersecurity Posture

    • Develop policy update plan and implement top 3 most critical policies
    • Device and patch management programs
    • Clarify roles & responsibilities around compliance requirements and resource plan
    • Develop risk assessment procedures

  • OIT Operational Maturity & Core Services Resiliency

    • Service alignment
    • CAB communications process improvement
    • Succession planning.
    • Bench depth, and professional development

  • Emerging Technologies, Opportunities, and Risks

    • BoR Policy and UA regulation review
    • BC/DR gap analysis
    • Evaluate current communications state

  • Student Experience

    • Advocate for significant broadband capacity improvements as a community anchor institution
    • Modernize UA Foundation Scholarship processing
    • Right-sizing in-flight community campus bandwidth

  • UA Cybersecurity Posture

    • Adopt enterprise-wide program for remediating existing and future vulnerabilities
    • Implement annual security awareness training for all 杏吧原版s
    • Develop and implement system-wide incident response procedures
    • Implement MFA for active identities
    • Develop and implement UA cyber metric reporting and communication plan
    • Develop and implement executive security reporting approach

  • OIT Operational Maturity & Core Services Resiliency

    • Develop enterprise architecture analysis (current state)
    • Google Workspace Storage
    • Develop Application Lifecycle Management plan (On Hold)
    • Develop Directory Services modernization plan
    • OIT reporting (portfolio/ program management)
    • Identity & Access Management plan
    • CMT Recharter (On Hold)
    • Service-Budget alignment
    • Develop leadership development program

  • Emerging Technologies, Opportunities, and Risks

    • Refine software procurement security review procedure
    • Conduct communications market analysis
    • Review modernized connectivity options
    • Develop contract and vendor management approach (On Hold)
    • Prioritize implementation of modernized network delivery